Comments on: 17 unbeatable ideas to reduce churn rate https://www.smartinsights.com/traffic-building-strategy/integrated-marketing-communications/17-unbeatable-ideas-reduce-churn-rate/ Digital Marketing > The Marketing Strategy Blog Tue, 02 Aug 2016 08:42:37 +0000 hourly 1 By: Robert Allen https://www.smartinsights.com/traffic-building-strategy/integrated-marketing-communications/17-unbeatable-ideas-reduce-churn-rate/#comment-53575 Tue, 02 Aug 2016 08:42:37 +0000 http://www.smartinsights.com/?p=68601#comment-53575 In reply to Alexis Gil.

Glad you found it useful Alexis. When working to reduce churn rate it’s always important to get into the customers head and work out what they want, rather than just trying to tweak minor things

]]> By: Alexis Gil https://www.smartinsights.com/traffic-building-strategy/integrated-marketing-communications/17-unbeatable-ideas-reduce-churn-rate/#comment-53550 Mon, 01 Aug 2016 08:11:57 +0000 http://www.smartinsights.com/?p=68601#comment-53550 Thank you for such interesting theme for thought and for so detailed plan! Absolutely agree, that bad service can reduce customers activity and it will be difficult to turn them back. Customer must be at the first place. And of course thanking people is a great instrument we often forget about.

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